Policy

Terms & Conditions

These terms apply to every order placed through Minis Home. They are written to keep the shopping experience clear, calm, and transparent.

01

Products

Products are presented with the greatest possible care. As some pieces are handmade or hand-finished, slight variations may occur in colors, materials, shapes, or finishes.

02

Pricing

Prices are shown in CHF with taxes included. If another currency is enabled, the converted amount is shown before checkout. Shipping costs are specified during checkout before the order is confirmed.

03

Orders

An order is confirmed once payment has been accepted. Minis Home may contact the customer if additional information is needed to prepare or deliver the order.

04

Payment

Cash and Stripe payments are available. Stripe card details are handled securely by Stripe, and Minis Home does not store customer banking details.

05

Delivery

Orders are prepared as quickly as possible. Delivery times are indicative and may vary depending on the destination, carrier, and product availability.

06

Returns and Refunds

Returns are accepted within 14 days of delivery when items are unused, in their original condition, and returned with original packaging. Refunds are issued after inspection using the original payment method.

07

Liability and Governing Law

Minis Home cannot be held responsible for improper use of products. These terms are governed by Swiss law.